Online Support

iServe

With over 170 staff dedicated to supporting customers on the latest technologies sharing knowledge is vital to our business. To support this process of sharing and empowering the reseller channel Crane use iServe.

iServe is an online repository of questions, answers, downloads, tech tips, alerts and advice that help our reseller community keep up to date with all of our products and services.

You can also log and track helpdesk requests online ensuring you are always up to date with your support issues.

By investing in the latest knowledge management technology Crane ensure that all of the knowledge is easily accessible and available all day, everyday for our customers.

This is increasingly important as the speed at which technologies change and evolve means you need to work harder than ever to keep up to date with the latest technology.

The iServe logo will appear at the top of the page whenever you are logged into our website. Just click on iServe to access the knowledge you need.


(iQuery) - register queries on your invoices (iStore) - online ordering, pricing and account information (iServe) - online knowledge base and helpdesk Text: BT Network Services - Sign up