Course Details
- IP Office V4 Standard / Professional Edition Implementation Workshop (Course Content)
- AVA00920H00
- £ 800 per Delegate (5 Day)
Note: This course replaces the 5 day AVA00140HOO workshop previously provided by Westcon and the Avaya University. To enhance students learning experience, it is strongly recommended that participants bring their laptops to this course.
Course Outline: This course is designed for Avaya Associates, Business Partners and Customers with IP Office responsibilities.
This course provides the learner with the opportunity to practice installing and configuring the IP Office system through release 4.0. In addition, the learner will have the opportunity to practice using each IP Office application in a hands-on environment.
Upon completion of this course, the students should be able to:
- On Completion: Online assessment from the Avaya University Website, which helps towards a students ACA exam. Open book assessment)
- Hardware Overview
- Lines Overview
- Terminal Overview
- Software Overview
- Upgrading & DTE port
- Configuration Wizard
- Short Codes and Time Profiles
- Alternative Routing Selection
- SIP Connectivity
- Embedded Voicemail
- User & Group Announcements
- Security Administration & Audit Trail
- System Alarms and Monitoring
- SSA System Status Application
- LAN & Gatekeeper
- IP Phones
- Licensing
- Users, Agents & Hot Desking
- Hunt Group Options
- Feature and Programmable Buttons
- Incoming Call-Routing
- Alternative Routes
- SSA and monitoring
- Networking (Overview)
- SIP Trunking
- IP Routing & WAN Connection
- SCN (Small Community Networking
- User & Group access in VM Lite
- Upgrading to VM Pro
- VM Pro Server & Client Interface
- PM Pro VM Pro
- Structure and sequence of Call Flows
- Fax Detection
- Conference
